AVP, Business Technology & Operations Management - Retail banking

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Conduct Proper Stakeholder Relationship Management

• Deliver Technology Solution and Manage Relationship across Retail Banking stakeholders

• To facilitate BU and T&O team to work as a team for Business Requirement Document (BRD) preparation

• To assist Business to review BRD to ensure the completeness of BRD and align with Group Strategies

• To engage Group and Local T&O to provide a proper Technology and

• Operation Solution and legitimate Timeline with achieve Business's Time to Market

• To support Business to seek Project/CR Approval on both Local and Group Management Committee

• To support Projects and CRs under Global Market, Wholesale Debt Capital

• Be a front-line contact person between senior strategists, planners, designers and operational business partners to support effective business change, understand their needs; responds to and follows through on any enquiries, requests and issues to complete resolution or satisfaction in a timely manner

Ensure Proper Budget Management, Change Implementation Planning & Management

• · To define the business challenges and overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

• Manage/Facilitate IT Budget to align with Business Priority Leveraging with T/O Planning to manage IT Budget with the Business Unit – Global Market, Wholesale

• Debt Capital Management and UOBAM to ensure IT implementation can be done within budget and align with Business priority

Effectively Manage RUN

• Involve with the production incident to reduce repeated problem

• Facilitate the production incident management and identify the problem root cause to meet the system stability service level agreement and reduce the repeat production incident

Ensure Sustainable Improvements and Risk Compliance

• Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives

• Ensure no breach of audit and risk compliance

• Ensure that all audit ratings are at least Satisfactory

Qualification

• Bachelor's or Master's degree in IT/ Business/ Finance or equivalent

• Minimum 10 years of relevant banking experience

• Strategic planning/ Project management/ resource management

• Understanding of technology and operational processes across functions / departments in the bank/market Analytical, problem solving and process redesign skills that can translate analysis into actions that fit

• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability,

  cost, operations and technology principal risk to provide a recommendation

• Experience in business development and deployment

หมายเหตุ : ธนาคารมีความจำเป็นจะต้องดำเนินตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคาร

 Remark: The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank’s policy. 

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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