Aviation Claims Examiner

Key Responsibilities Intro

Relying on limited experience and knowledge, this role is responsible for accomplishing the following assignments. These assignments are varied in nature.

Key Responsibilities

• Relying on limited experience and knowledge, the Aviation Claims Examiner is responsible for accomplishing the following assignments. These assignments are varied in nature.
  • Monitor claims that are high-exposure.
  • Review all claims that are in litigation within reserve limits.
  • Authorize all requests for settlement on claims within assigned level of authority.
  • Prepare all reservation of rights and denial of coverage letters within assigned level of authority.
  • Report to the claim executive on the status of the claims.
• Planning
  • Follow work plans, established timelines, and pre-defined goals for assigned work.
  • Meet commitments on deadlines.
• Communication
  • Communicate activities, results, and observations with employees and management as appropriate.
• Cost Management
  • Identify areas for improvement in existing business practices.
  • Perform work thoroughly in a cost-efficient manner and at a high productivity level.
• Business Controls and Policies
  • Comply with all corporate policies and procedures.
  • Report any breakdowns in controls to management.
• Conduct all activities in a safe manner.
• People Management
  • No people management responsibility.

Competencies

Planning

•  Follow work plans, established timelines, and predefined goals for assigned work.

•  Meet commitments on deadlines.

Communication

•  Communicate activities, results, and observations with employees and management as appropriate.

Cost Management

•  Identify areas for improvement in existing business practices.

•  Perform work thoroughly in a cost-efficient manner and at a high productivity level.

Business Controls and Policies

•  Comply with all corporate policies and procedures.

•  Report any breakdowns in controls to management.

•  Conduct all activities in a safe manner.

People Management

No people management responsibility.

Education

Education Level   4 Year / Bachelors Degree, Business Administration, Insurance, Aviation, a related field, or the equivalent education and/or

experience

Years of Experience 2 Years

Area of Experience two years of relevant and progressive professional experience in claims handling

Other

• Possess and have ability to apply knowledge of principles, practices, and procedures
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
• Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

Additional Working Conditions and Physical Demands

•       Overtime hours may be required to fulfill job responsibilities

•       May be required to remain stationary for extended periods of time

•       May be required to move up to 10 pounds

•       Must be able to operate a computer and other devices

Close vision and ability to adjust focus, such as required to read a computer screen

Travel Requirements

Travel Required Occasional travel (up to 10% of time)

Passport Required Yes

Driver's License Required Yes

Note

This document is intended to describe the general nature and level of work being performed, and is not to be construed as an exhaustive list of all responsibilities, duties and skills required for the job.

TMHCC will consider all requests for reasonable accommodation as outlined in the Employee Handbook. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.