Avaya Manager

Metabyte Inc

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Providence, RI, us on site Until 8/22/2026 First posted March 25, 2025 Last posted March 25, 2025
Job description

Metabyte is a leading technology services company trusted by Fortune 500, mid-market enterprises and startups worldwide. We provide product development and support services to technology companies, and IT services to multiple industries such as technology, life sciences and healthcare.
When we started developing software and customizing technologies for our clients, we undertook to solve their difficult problems. We sought to overcome their challenges and to help them compete and win. In the process, we earned clients for life, and a company culture that attracts, retains and inspires accomplished people.

Title: Avaya Manager

Location: Providence RI

Full Time

TechnicalEscalation Manager for Avaya unified Communications

    1. Over 10+ years of IT experience
    2. Over 4+ years of experience with Avaya products
    3. Very familiar with support processes/ITIL methodology
    4. Excellent troubleshooting skills
    5. Very good at documentation

Thanks

Ramachandran D

(510) 405-1118

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Manage Avaya unified communications, support processes, troubleshooting, and documentation.

Job title

Avaya Manager

Experience level

over 10 years

Industry

technology

Location requirements

Providence, RI, on-site; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

AvayaITILtroubleshootingdocumentation

Preferred skills

None specified

Specializations

AvayaITILtroubleshootingcommunications
Locations

Structured locations inferred from the posting.

Providence, RI, USA

On-site City