AV Operations Director

Newton, MA, us on site Until 8/21/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

PSAV is a top international provider of professional event technology services, and stands on a 75-year record of success and growth. We strive to deliver flawless execution with a hospitality approach, for all event technology services. Our mission is to turn ordinary meetings into extraordinary events.

Position Overview

To ensure the highest standards of service to the client/guest while maintaining Event Technology operations efficiency, intradepartmental communication, and a cohesive relationship with other departments.
 

Key Job Responsibilities (Weight %)

 

Staff Development (50%)

Interviewing, selecting, training and conducting performance appraisals and coaching employees as well as plans and directs the work of technicians. Resolving employee situations or guest challenges. Manage the development of the Event Technology department and staff.
 

 

Labor Management (30%)

Oversee the daily sets and clears of group business. Schedule staff members to ensure appropriate business levels will be accommodated. Plan and direct the work of the technicians.
 

 

Asset Management (10%)

Research and remain current on new technology and equipment to purchase (ie. audio, visual, rigging, lighting, etc.)
 

 

Communication (5%)

Perform exceptional communication skills throughout all functions of the job i.e. guests, department managers, and fellow employees.
 

 

Training (5%)

Supportive to property-wide training programs including but not limited to OSHA, Safety, Educational and Employee Enhancement programs to assure the continual upgrading of department personnel.

Required Skills

  • Minimum of High School graduate/GED, AA/BS preferred.
  • Minimum of 3 or more years of audiovisual technical experience, including at least 1 year of previous supervisory experience.
  • Demonstrate extensive knowledge of audiovisual equipment and computer software systems.
  • Ability to lead team members and work effectively with clients.

All your information will be kept confidential according to EEO guidelines.

 

 

 

 

 

 

About this role

Summary

Manage audiovisual operations, staff development, client relations, and technology procurement.

Job title

AV Operations Director

Experience level

3+ years

Industry

events and technology

Location requirements

Newton, MA, US; on-site; no remote work

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

audiovisual equipmentcomputer softwaresupervisory experienceclient communication

Preferred skills

None specified

Specializations

audiovisualevent technologyteam leadershipclient communication
Locations

Structured locations inferred from the posting.

Newton, MA, USA

On-site City