Automotive Service Advisor/Writer

The Faulkner Automotive Group

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Mechanicsburg, Pennsylvania, US on site Until 9/28/2026 First posted July 30, 2026 Last posted July 30, 2026
Job description

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor/Writer to join our team at CDJRF. Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Automotive Service Advisor/Writer Benefits, include:

  • Top-tier benefits: Medical, Dental and Vision
  • 401k with company match
  • Paid time off & paid holidays
  • Employee discounts
  • Employee referral bonuses
  • Annual reviews and merit increases

As a Service Advisor/Writer, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.

Automotive Service Advisor/Writer Requirements

  • Valid driver’s license
  • Vehicle repair or service experience preferred
  • Customer service experience preferred
  • Previous service advisor experience preferred

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Faulkner125

About this role

Summary

Greet customers, gather vehicle info, explain repairs, ensure smooth service process

Job title

Automotive Service Advisor/Writer

Experience level

preferred experience

Industry

automotive

Location requirements

Mechanicsburg, Pennsylvania, United States; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

valid driver’s license

Preferred skills

vehicle repaircustomer serviceservice advisor

Specializations

vehicle servicecustomer service
Locations

Structured locations inferred from the posting.

Mechanicsburg, PA, USA

On-site City