Automotive Service Advisor/Writer
The Faulkner Automotive Group
Apply to this jobThe Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor/Writer to join our team at CDJRF. Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.
Automotive Service Advisor/Writer Benefits, include:
- Top-tier benefits: Medical, Dental and Vision
- 401k with company match
- Paid time off & paid holidays
- Employee discounts
- Employee referral bonuses
- Annual reviews and merit increases
As a Service Advisor/Writer, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.
Automotive Service Advisor/Writer Requirements
- Valid driver’s license
- Vehicle repair or service experience preferred
- Customer service experience preferred
- Previous service advisor experience preferred
About Faulkner
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.
Faulkner125
Summary
Greet customers, gather vehicle info, explain repairs, ensure smooth service process
Job title
Automotive Service Advisor/Writer
Experience level
preferred experience
Industry
automotive
Location requirements
Mechanicsburg, Pennsylvania, United States; remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Mechanicsburg, PA, USA