Automation: IT Business Analysis Intern

Position Responsibilities:

• Assist in the production of business requirements documentation such as user stories, process flows, and basic requirement artifacts
• Support process modeling and analysis activities, including identifying gaps between current and future state
• Help document business processes and contribute to process improvement initiatives
• Collaborate with stakeholders and team members to gather and clarify requirements
• Contribute to data mapping and analysis tasks under guidance
• Assist in preparing materials that support business case development, including identifying potential benefits or efficiencies

Qualifications:

• Currently taking up bachelor's degree in information technology, Computer Science, Computer Engineering, or any related courses
• Enrolled in an internship program under an MBPS Campus Partner
• Strong problem-solving skills and attention to detail
• Ability to work collaboratively and communicate effectively in a team environment
• Basic understanding of business analysis concepts, requirements gathering, and documentation

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.