Audio Conference DevOps Engineer

Our Client, is an award-winning workplace. They have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention they’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. They culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

POSITION TITLE: Audio Conference DevOps Engineer
LOCATION: Phoenix AZ 
SALARY: Based on Experience
SPONSORSHIP: No 

We're looking for a Audio Conference DevOps Engineer to manage the deployment of new release, configure, and troubleshoot SIP servers. Our Audio Conference provides dial-in and callout services for any Audio Conference meetings and has global data centers coverage.

Responsibilities:

• Manage Zoom Audio Conference release deployment
• Design and implement zero-downtime Audio Conference service (99.99%)
• CI/CD automation to maintain a scalable architecture, work closely with developers
• Extract monitoring metrics, identify and troubleshoot service issues
• Resolve escalation tickets from technical support

• Develop Ansible playbooks to automate deployment tasks
• Develop monitoring metrics with scripting languages like Python and Shell, in platforms such as Zabbix and Grafana
• Maintain Git repositories and apply CI/CD with Jenkins
• In-depth knowledge of Linux operation commands, config files, and packages
• In-depth knowledge of SIP and RTP traces
• Manage SBC dial plans configuration for PSTN service providers and enterprise customers
• Manage WebSocket and SSL API integrations setup with large 3rd party Audio Conference partners and resellers
• Manage VoIP network routing, QoS, and firewall policies with NetOps team
• Manage global Toll and ITFS numbers coverage, capacity, and usage
• Mandarin communication would be a plus

Good to Have: 

• Docker
• Kubernetes
• ELK knowledge
• CCVP
• RHCE certifications

All your information will be kept confidential according to EEO guidelines.