Attendant - Casino Service Bar

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

RESPONSIBILITIES:

• Pick up fully loaded carts from Warehouse and stocking deliveries in the service bars
• Following the Ohio health and Hard Rock sanitation standards, maintain and clean the service bar area. This includes:
  • Washing bar mats
  • Cleaning glassware and restocking it
  • Loading boxes and ensuring pars are met
  • Stocking beer, wine, liquor and mixers
  • Moping floor
  • Emptying trash and delivering to the receptacle
  • Cleaning, resetting coffee machines including espresso units
  • Daily maintenance on Coke machine, including filling BIBs and nozzles
  • Wiping shelving and maintaining a neat work environment
  • Use DipIt in sinks nightly to clean
• Keep Beverage service well, neat and orderly throughout the shift
• Perform timely service in a friendly and courteous manner
• Initiates and engages in conversation with all guests in a professional and friendly manner
• Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
• Communicates with management to rectify all customer needs, comments, or incidents
• Adheres to all established policies, procedures, and guidelines

ESSENTIAL JOB FUNCTIONS:

• This person is responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.
• Stocking and efficient service across the casino floor

QUALIFICATIONS:

• Attention to detail
• Positive can do attitude
• Customer service