ASST BRCH OPS MGR I
Pinnacle Bank Bank Of Colorado
Apply to this job Greenwood Village or Castle Rock on site Until 8/22/2026 2+ years exp First posted May 27, 2026 Last posted May 27, 2026
Job description
GENERAL SUMMARY:
Oversees day-to-day operations for the branch and assist operations manager of the location. Assists with supervision of the daily activities of retail branch personnel.
RESPONSIBILITIES AND DUTIES:
- Assists Operations, including making sure bank policy and procedures are followed.
- May perform personal banking duties including advising customers of all bank services, opening new accounts, and teller functions.
- Assists with supervising employees to meet branch goals including obtaining fee include and meeting budget. This is accomplished by assigning work, taking actions to ensure quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff.
- Promotes bank services. Participates in various professional and personal activities within the community.
- Performs customer service related duties such as answering telephone inquiries, closing accounts, ordering checks and ensuring appropriate levels of customer service.
- Assists with compliance of branch with bank policies and guidelines.
- Review reports, audit board and NSFs.
- Assist with budget preparation.
- Ability to maintain regular and reliable attendance.
- Performs any other duties/projects as assigned.
KNOWLEDGE, SKILL, AND ABILITIES:
- Full knowledge of banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
- Knowledge and expertise in all deposit account products and services.
- Knowledge of bank operations.
- Knowledge and work experience that demonstrates effective abilities to supervise the department.
- Skill in communicating with clients and co-workers in courteous and professional manner.
- Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
- Ability to maintain a high level of confidentiality.
- Ability to train employees.
- Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers needs is being met.
- Ability to demonstrate accuracy and efficiency in a fast-paced environment.
- Ability to function as a team player.
EDUCATION AND EXPERIENCE:
- High school graduate or equivalent.
- Prefer 2-3 years related banking experience.
PHYSICAL REQUIREMENTS:
NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.
More details
More details
About this role
Summary
Oversees branch operations, supervises staff, ensures customer service and compliance.
Job title
ASST BRCH OPS MGR I
Experience level
2-3 years
Minimum experience
2+ years exp
Industry
banking
Location requirements
Greenwood Village or Castle Rock, remote not allowed
Salary
USD 54,080–62,400 per year
Management role
Yes
Skills & keywords
Required skills
banking productssupervisingcommunicationcomputer skillsconfidentiality
Preferred skills
None specified
Specializations
bankingbranch operationscustomer servicesupervision
Locations
Structured locations inferred from the posting.
Greenwood Village, CO, USA
On-site City
Castle Rock, CO, USA
On-site City
