Associate / Sr. Associate - Operations

WNS Global Services

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Mumbai, MH, in on site Until 8/21/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.

 

Handling Back office processes, providing solution to customers across various industries like Travel, Insurance and Banking clients in Non-Voice processes. 

Only Non Technical Graduates
Fresher or 1 years  and above Experience with in BPO with specific to Travel, Insurance,  Utilities or Customer Support  domain will be an added advantage and Experienced candidates will be considered for Sr. Associate roles.
System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications
Language proficiency (English)  - Good/ Excellent

About this role

Summary

Handle back office processes for clients in travel, insurance, utilities, customer support.

Job title

Associate / Sr. Associate - Operations

Experience level

fresher or 1+ years

Industry

business process management

Location requirements

Mumbai, MH, in; remote not specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

basic computer knowledgecitrixaducwindows osinternetweb applicationsenglish

Preferred skills

None specified

Specializations

back officecustomer supportnon-voiceBPO
Locations

Structured locations inferred from the posting.

Mumbai, Maharashtra, India

On-site City