Associate require for International Inbound /US shift
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba e-Services Private Limited
Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Benefits and facilities:
· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
. Good communication skills in English.
· No Extension of Shift Timings
· Friendly Working Environment
Candidate with Excellent Communication Skill in English.
• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.
• Candidate must know how to close their own call.
• Domestic BPO & fresher candidates are not applicable.
• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.
Interview Timings :
12 PM to 5 PM ( Monday to Saturday )
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower J-1/16 Block EP & GP
Salt Lake, Sector V Kolkata -700091
Contact :- Aparna (HR) 7059191977.
Summary
Handle inbound technical support calls, diagnose issues, close calls, and sell support plans.
Job title
Associate require for International Inbound /US shift
Experience level
6+ months
Industry
customer support
Location requirements
Kolkata, WB, in; on-site; no remote work allowed.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India