Associate - Media Data Operations

Crossix is positioned at the center of big data, innovative technology, media, and life sciences. Our mission is to empower life sciences companies with the data and insights they need to drive DTC and HCP marketing effectiveness and, ultimately, better patient outcomes. As part of Veeva, the Crossix team offers the agility of a high-growth team with the stability of a global leader.

What You'll Do

Crossix Implementation & Ongoing Monitoring
• Own operational set up and ongoing monitoring tasks to ensure successful media measurement solutions for customers.
• Configure media inputs to support campaign set up. Create and distribute digital media and website tags.
• QA media inputs before and throughout campaign launch, ensuring necessary information is complete and accurate.
• Monitor the delivery, ingestion, and data quality for media exposure data from different partners.
• Troubleshoot issues with exposure data directly with external stakeholders, including media agencies and media owners.
• Support customer success by suggesting process improvement, innovation, and efficiency across Crossix operations.
Stakeholder Collaboration & Support
• Provide pre- and post-implementation support to internal and external stakeholders including agency partners, publishers, and internal cross-functional teams.
• Join kick-off calls and ad hoc calls with clients to understand advertising specifications and discuss custom or complex set ups.
• Support technical inquiries and requests from Client Services to bridge the gap between technical operations and account management.

Requirements

• 2+ years of experience working in an operational role, preferably at a media agency or publisher
• Experience working with or in ad operations, digital media analytics, or project management
• Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, etc.)
• Experience supporting media campaign setup, including data operations and tag management
• Exceptional attention to detail with strong critical thinking skills
• Experience working with external partners coordinating across teams
• Strong communication skills, as well as an affinity for explaining complexity through process flows and operational workflows while documenting changes
• Ability to multitask with effective resolution management in a fast-paced, growing environment

Nice to Have

• Familiarity with various tag management platforms, such as Google Tag Manager.
•  Familiarity with log-level exposure data across media channels
• Programmatic DSP or Google Campaign Manager experience
• Interest in the Media industry and big data operations
• Experience building monitoring capabilities using BI tools like Sigma

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.
Follow the application process and submit your resume.
Within 3 days, you will receive a link to a personality assessment administered by a third party.
Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
If moving to the interview stage, the process is as follows:
1. A conversation with the hiring manager
2. A practical case exercise
3. A final conversation with our group's Senior Leader.
Once all interviews are complete, the manager will be in touch with a final decision. 

Perks & Benefits

Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $70,000 - $85,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.a