Associate, Call Center

City/State:

Newburgh, New York

Department:

Information Technology Support

Bargaining Unit:

1199

Work Days:

MON-FRI, ALTERNATING WEEKENDS AND HOLIDAYS

Scheduled Hours:

3 PM-11 PM

Scheduled Daily Hours:

7.5 HOURS

Hourly Rate/Range:

$19.49

Sign-On Bonus:

N/A

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Operates the call center system to relay incoming, outgoing, and interoffice calls. Performs miscellaneous hospital communications. Is responsible for notification of personnel in emergency situations. Handles paging system and reports any equipment problems to appropriate personnel.

Education/Training: High School diploma or equivalent required. Ability to read, write and communicate in English.

Experience: Strong customer service skills required. One year previous experience with similar equipment. Computer skills required.

Licensure, Registration or Certification: N/A

Montefiore St. Luke's Cornwall is an equal employment opportunity employer. Montefiore St. Luke's Cornwall will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.