Assoc Business Operations Analyst

QHR IQVIA Zagreb d.o.o.

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Shanghai, China Until 8/21/2026 First posted June 8, 2026 Last posted June 22, 2026
Job description

Job Overview
Develop and prepare contracts and budgets for assigned customers, to support the global sales team.

Essential Functions
• Work closely with project teams to determine appropriate terms and conditions of contracts under supervision. Alternatively, be involved in preparing budgets with team support, review and sign off.
• Under direct supervision, develop and prepare Contracts/ Proposal documents.
• Act as secondary customer interface on small size projects. Provide support and assistance on small or mid customers / projects.
• Provide support and assistance in the preparation, review, finalization and distribution of budgets and contracts.
• Update and maintain proposal documents, contract databases and files, along with budget tool updating and preparation of client facing budget grid.
• Engage with internal stakeholders to successfully work out budget (per work order or change order).
• Lead internal calls to discuss customer requirements and identify discrepancies in customer information for building proposals/ contracts accordingly.
• Ensure proposal/ contract is aligned with clients need along with working on work order or master service agreement.
• Perform quality control edits on all documents and participate in the finalization of documents and distribution to the customer and internal departments.
• Update and maintain corporate databases as required and ensure accurate information is included in tracking reports
• Act as the primary GBO interface with internal and external customers to develop the budgets, proposals, new award preliminary/full contracts. Develop and implement execution plans for all new award preliminary contracts to ensure timely execution.
• Perform all other duties as assigned by manager.

Qualifications
• Bachelor's Degree Bachelor's Degree in Life Science, Business Management or related field.
• Project Demonstrated project management skills
• Ability to build strong customer relationships
• Demonstrated written communication skills
• Strong verbal communication and listening skills
• Demonstrated problem solving skills
• Good Microsoft Office skills (Word, Excel, Powerpoint etc)

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

About this role

Summary

Support contracts, budgets, and customer relations for global sales team.

Job title

Assoc Business Operations Analyst

Experience level

entry level

Industry

healthcare

Location requirements

Shanghai, China or remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Microsoft Officeproject managementcommunicationproblem solving

Preferred skills

None specified

Specializations

contractsbudgetscustomer relationsproject management
Locations

Structured locations inferred from the posting.

Shanghai, China

Remote City