Assistant Service Manager | MAA Highwood

Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team.  Join us as we exceed our residents’ expectations of a place to call home.

Assistant Apartment Maintenance Supervisor

Are you an experienced maintenance professional who is ready to lead and motivate a team to achieve property-specific goals in the multifamily industry?  Are you ready to build upon your skills and knowledge with a company that provides you with the tools to excel?  At MAA, we understand that how our service teams address resident needs and maintain our communities is directly related to our success.  If you have a proven record of successfully meeting financial goals without compromising quality of work, while exceeding residents’ customer service expectations, let MAA Communities help you further develop your career.

The Assistant Apartment Maintenance Supervisor reports to a Senior Property Manager and operates under the supervision of the Senior Service Manager to assist with the coordination of general maintenance and repairs apartment homes and other property facilities for an assigned apartment community.  Primary responsibilities include coordinating maintenance work order assignments and priorities with the Senior Property Manager and Senior Service Manager; handles most complex maintenance work orders; provides prompt and courteous responses to service requests; facilitates and leads assigned on-site maintenance activities as an extension of the Senior Service Manager.  The Assistant Apartment Maintenance Supervisor assists with mentoring and on-the-job training for the assigned maintenance staff which may include painters and/or landscaping staff.

Qualifications

• High school diploma/GED and two to four years of experience in multifamily property management, facility maintenance, and/or an equivalent combination of experience and education.
• HVAC experience required
• EPA Type II or EPA Universal license required
• For Florida locations, CAMT license required at time of hire or by the next professional examination and licensing opportunity.
• Valid driver’s license from the state of residence required.

MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits and outstanding advancement opportunities.  We offer a comprehensive benefits package* including, but not limited to, the following:

• Apartment Discount and Associate Renewal Cap
• Medical, Dental and Vision Insurance
• Vacation, Sick Leave, and Holiday Pay
• Life and Disability Insurance
• Performance-based Incentives and On-Call Bonuses
• Paid On-Call Mileage Reimbursement Program
• Mobile Maintenance Reimbursement Program
• Smart Home Program
• 401(k) Retirement Plan
• Tuition Reimbursement
• Opportunities for promotion and internal career advancement

*Eligibility for benefit plans and programs vary based on hours worked and length of employment.

We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States – we are established leaders in the real estate space – bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!

EOE M/F/V/D

Drug Free Workplace

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