Assistant Manager, Trade Services

Affin Bank Berhad

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Menara Affin, TRX Until 8/23/2026 First posted March 27, 2025 Last posted March 27, 2025
Job description

Create your future with Affin! ​​You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

List of the responsibilities that must achieved and major activities that are to be carried out in order to achieve the key result areas.

1. Performance and business driven. Documents are verified, checked and recommended/approved

based on completeness of application against bank's standard policies and governing guidelines.

Ensure delivery of all trade products to internal and external customers by meeting the service

standards with accuracy and speed. Ensure all waivers are in place for any deviation from the

policies and procedures. Where system control is not available, manual monitoring is accurately

updated and verified.

2. To effectively support and to achieve set standards, targets, objectives, budgets etc via prompt processing of transactions with accuracy within department's SLA ensuring correctness of computation of commission/charges and financing period etc with minimum backlogs. Where necessary, to propose or introduce new measures or changes to rectify operational gaps of inconsistency in standard practice with team.

3. Ensure customers and branch/business centers for correction or rejection if there are incomplete instructions, inadequate supporting documents and insufficient funds. Limits etc. Follow up with customers/centers for outstanding issues for approval /ratification on the transactions pending issuance/completion.

4. Transactions are processed and approved against latest CREDIT APPROVAL MEMORANDUM or approved checklist, whichever is applicable. Breaches or deviations from the CAMS must be properly approved with the relevant copies of approval filed. To ensure completeness of documents folder before filing i.e that relevant original indemnity/ies is/are stamped and its application and supporting documents are rubber-stamped (where necessary) and intact

5. Special arrangements or task assigned by superior as and when required, inclusive of support on system enhancement, process improvement, by participating in projects, training, testing, roll out and reviews. To contribute to the review of current workflow and processes for improvement in deliveries as to optimize output.

6. Support the Bank's regulatory requirement in combating Money Laundering, Operational Risks, BCP and DRP.

7.Reports are checked and reconciled with appropriate action taken. To ensure all tracers and reminders are responded timely and accurately.

8. Printing of PTS and JTS daily scanned transactions are daily day-end Branch closing.

9.Timely preparation of CAM summary (for new, amendment and yearly reviewed) and verification of tradelines creation in SIBS as per CAM.

About this role

Summary

Manage trade services, ensure compliance, and improve operational processes.

Job title

Assistant Manager, Trade Services

Experience level

3+ years

Industry

finance

Location requirements

Located in Menara Affin, TRX; remote work not allowed.

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

transaction processingregulatory complianceoperational riskcustomer serviceperformance management

Preferred skills

None specified

Specializations

trade servicestransaction processingregulatory complianceoperational riskcustomer service
Locations

Structured locations inferred from the posting.

Unknown location

On-site