Assistant Manager, Trade Services
Affin Bank Berhad
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List of the responsibilities that must achieved and major activities that are to be carried out in order to achieve the key result areas.
1. Performance and business driven. Documents are verified, checked and recommended/approved
based on completeness of application against bank's standard policies and governing guidelines.
Ensure delivery of all trade products to internal and external customers by meeting the service
standards with accuracy and speed. Ensure all waivers are in place for any deviation from the
policies and procedures. Where system control is not available, manual monitoring is accurately
updated and verified.
2. To effectively support and to achieve set standards, targets, objectives, budgets etc via prompt processing of transactions with accuracy within department's SLA ensuring correctness of computation of commission/charges and financing period etc with minimum backlogs. Where necessary, to propose or introduce new measures or changes to rectify operational gaps of inconsistency in standard practice with team.
3. Ensure customers and branch/business centers for correction or rejection if there are incomplete instructions, inadequate supporting documents and insufficient funds. Limits etc. Follow up with customers/centers for outstanding issues for approval /ratification on the transactions pending issuance/completion.
4. Transactions are processed and approved against latest CREDIT APPROVAL MEMORANDUM or approved checklist, whichever is applicable. Breaches or deviations from the CAMS must be properly approved with the relevant copies of approval filed. To ensure completeness of documents folder before filing i.e that relevant original indemnity/ies is/are stamped and its application and supporting documents are rubber-stamped (where necessary) and intact
5. Special arrangements or task assigned by superior as and when required, inclusive of support on system enhancement, process improvement, by participating in projects, training, testing, roll out and reviews. To contribute to the review of current workflow and processes for improvement in deliveries as to optimize output.
6. Support the Bank's regulatory requirement in combating Money Laundering, Operational Risks, BCP and DRP.
7.Reports are checked and reconciled with appropriate action taken. To ensure all tracers and reminders are responded timely and accurately.
8. Printing of PTS and JTS daily scanned transactions are daily day-end Branch closing.
9.Timely preparation of CAM summary (for new, amendment and yearly reviewed) and verification of tradelines creation in SIBS as per CAM.
Summary
Manage trade services, ensure compliance, and improve operational processes.
Job title
Assistant Manager, Trade Services
Experience level
3+ years
Industry
finance
Location requirements
Located in Menara Affin, TRX; remote work not allowed.
Salary
Not specified
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location