Assistant Manager/ Team Lead for Pet Services Business

Running The Pack

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Watertown, MA, us on site Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

Metro Pets is your community Pet Boutique. We offer Training Self Wash and Full Bathing Services. 

 

 

Job Description

Running the Pack, Inc is a multi service business looking for a flexible self-starter to join the team. This position is a real jack of all trades who loves animals and a varied work schedule split. This position is head quartered at our boutique and grooming shop in Natick Ma but will also include some support in field of our dog walking and pet sitting business.

Responsibilities include:

Boutique Assistant Manager: (60%)

-Speaking with customers, taking reservations, checking dogs in and out.

-Support groomers to ensure a smooth grooming experience for each dog.

-Bathing dogs when needed

-Managing weekly purchasing to keep retail boutique stocked

-Manage monthly bill payments

-Manage social media sites to make sure they are all getting cute and funny postings on a weekly basis

-Manage inputting of boutique payroll sheets

Dog Walking Assistant Manager: (40%)

-Coverage of Dog walking routes for walker illness and vacation

-Assisting the Dog Walking Manager with implementation of technologies

-Assisting the Dog Walking Manager with Marketing initiatives

-Perform weekly invoice cycle of dog walking customers

A valid drivers license and reliable vehicle

Previous professional dog experience

Dog bathing experience a plus!

Strong written and verbal communication skills

Detail oriented

Superb customer service skills

Comfort with general computer tasks including: light web work and google drive.

A upbeat flexible attitude

Ability to lift 50 lbs

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Manage pet boutique and dog walking services, support grooming, handle customer relations, and oversee operations.

Job title

Assistant Manager/ Team Lead for Pet Services Business

Experience level

previous professional dog experience

Industry

pet services

Location requirements

Watertown, MA, with some field support, remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecommunicationcomputer skillsvalid driver licensereliability

Preferred skills

dog bathing

Specializations

pet carecustomer servicegroomingdog walkingretail
Locations

Structured locations inferred from the posting.

Watertown, MA, USA

On-site City