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Job Title:

Assistant Manager Patient Accounting

Department:

Health System Shared Services | Patient Accounting

Operational Leadership & Personnel Management

• Supervises daily operational oversight of billing and post-submission claims follow-up, including the resolution of denials, underpayments, information requests, corrected claims, and other account issues.
• Conducts comprehensive performance management, documents employee progress, reviews compensation, and drives employment/hiring decisions.
• Manages, trains, and orients a team of two or more direct reports, ensuring competencies align with departmental performance standards.
• Monitors team metrics, reviews production volume, audits work quality, and distributes daily workloads to optimize short-term goal achievement.
• Resolves complex, escalated issues with insurance third-party payers and patients in a customer-focused, compliant manner.

MINIMUM REQUIRED QUALIFICATIONS
Bachelor's degree or equivalent experience. 3 years of relevant experience required. 4-8 years of relevant experience preferred.

Additional Information:

Location:

Remote Location

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.