Assistant manager Operations
Sagility Limited
Apply to this jobSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
The Assistant Manager for the International Voice Contact Center will play a crucial role in overseeing the daily operations of the contact center. This role involves managing a team of customer service representatives, ensuring high-quality service delivery, meeting performance targets, and continuously improving operational efficiency. The Assistant Manager will report directly to the Contact Center Manager and collaborate with various departments to ensure alignment with company goals
Location:
Summary
Oversee daily contact center operations, manage team, improve performance and efficiency
Job title
Assistant manager Operations
Experience level
not specified
Industry
healthcare
Location requirements
BLR, India; on-site only
Salary
Not specified
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location