Assistant Manager, Entrepot
Ascendas Services Pte Ltd
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Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 31 December 2024, CLI had S$136 billion of assets under management, as well as S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-themed strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres, private credit and special opportunities.
Job Description
- To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience
- Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
- Ensure proper scheduling of staff and administration of human resource records.
- Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
- Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
- Display good supervisory skills with ability to assign and delegate duties among staffs
- Manage customer complaints to build brand loyalty
- Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.
Benefits
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences-
- Strong advocate of staff volunteerism
- Wellness programmes
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Summary
Oversee operations, manage staff, and ensure guest satisfaction.
Job title
Assistant Manager, Entrepot
Experience level
3+ years
Industry
real estate
Location requirements
Located in Singapore, remote work not allowed.
Salary
Not specified
Management role
Yes
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Central Area, Singapore