Assistant Manager(04461) - 1201 Cole Mill Rd.
Domino's
Apply to this job Durham, NC, us on site Until 9/24/2026 First posted July 26, 2026 Last posted July 26, 2026
Job description
AM Job Description
- Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
- Maintain staffing levels that mirror the needs of business at any point of the day
- When closing, responsible for end of the night bank deposits
- When closing, responsible for doing a nightly product inventory count
- When opening, ensure the store is set up properly and ready to receive orders upon time of open
- Foster and project a sense of urgency with each and every order
- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Ensure vehicles used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
properly box products for delivery or carryout
- Provide quality customer service to internal and external customers both over the phone and in person
- Ability to speak and write clearly and comprehension of using a computer based order entry system
- Contribute to and promote an atmosphere of teamwork, energy, and fun
- Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
- Maintain staffing levels that mirror the needs of business at any point of the day
- When closing, responsible for end of the night bank deposits
- When closing, responsible for doing a nightly product inventory count
- When opening, ensure the store is set up properly and ready to receive orders upon time of open
- Foster and project a sense of urgency with each and every order
- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Ensure vehicles used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
properly box products for delivery or carryout
- Provide quality customer service to internal and external customers both over the phone and in person
- Ability to speak and write clearly and comprehension of using a computer based order entry system
- Contribute to and promote an atmosphere of teamwork, energy, and fun
All your information will be kept confidential according to EEO guidelines.
About this role
Summary
Manage team operations, ensure order accuracy, handle customer issues, and oversee store functions.
Job title
Assistant Manager
Experience level
entry level
Industry
hospitality
Location requirements
On-site in Durham, NC, no remote work allowed
Salary
Not specified
Management role
Yes
Skills & keywords
Required skills
team leadershipcustomer servicecomputer order entryinventorydispute resolution
Preferred skills
None specified
Specializations
team leadershipoperationscustomer serviceinventoryroute routing
Locations
Structured locations inferred from the posting.
Durham, NC, USA
On-site City