Assistant Housekeeping Manager

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您，把握美高梅中國事業​機會，與金獅再闖另一座高峰。

Job responsibilities:

• Ensure efficient operation of the Housekeeping Department and all its equipment, ancillary maintenance and repair services and protection of the owner's assets
• Inspect rooms and Public Areas routinely throughout the day
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules if necessary to meet business demands
• Be knowledgeable of Hotel information to confidently answer guest inquiries.
• Observe guest reactions and confer frequently with staff to ensure guest needs are exceeded
• Handle guest complaints in an expedient and effective manner
• Establish par levels and monitor stock of all Housekeeping supplies, amenities and equipment. Prepare periodic Consumption Reports
• Provide training and development opportunities for all Housekeeping department personnel
• Administer yearly performance evaluations for all Housekeeping Supervisor; provide performance feedback to all staff; handle disciplinary problems and counsel and coach staff when necessary

Job requirements:

• 3 - 5 years’ experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment
• Bachelor’s Degree from reputable University preferred
• Fluent in English, Mandarin and Cantonese
• Excellent knowledge of Opera, Microsoft Office, HotSOS and other operating system