Assistant General Manager- Hospitality

Our client, a major player in the hospitality industry, is looking to recruit an Assistant General Manager, who will assist the General Manager in the overall day to day management of the business, overseeing all departments and units to meet set service/ quality standards and profitability.

RESPONSIBILITIES

• Motivating teams to deliver service standards
• Driving a sales and marketing strategy
• Meeting budgets and exceeding revenue targets
• Networking at dinners and functions to generate new businesses
• Liaising closely with the sales and marketing team to make sure business is coming in at the right price
• Financial planning and budgeting
• Ensuring compliance with laws, health and safety and other statutory regulations.
• Represent the General Manager when required
• Supervise and train HODs and other key staff
• Review staff performance and conduct personnel actions such as disciplinary actions
• Reform daily, weekly and monthly inspections and supervise stock verification and audit exercises
• All other duties as assigned by the General Manager

Skills and Personal Qualities

• Well-developed management and leadership capability
• Financial and business acumen
• Flair for Sales and Marketing
• Passion for excellent service, friendliness and warmth
• Problem-solver
• Willing to work on late nights, weekends and holidays as required
• Excellent communication and interpersonal skills

Education and Experience

• A bachelor’s degree in Business Administration, Social Sciences, Hospitality and Tourism and related fields
• A master’s degree is desirable
• Membership of relevant professional bodies
• 10-year experience in the hospitality industry with minimum of 5 years in a management role
• Knowledge of best practices in the hospitality industry