Assistant Claims Assessor

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Responsibilities

- Assess and process small amount accident and medical claims efficiently 

- Review claim documents and ensure all information is accurate and complete 

- Communicate with agents and medical providers to gather necessary information 

- Maintain accurate claim records and prepare reports as required 

- Ensure compliance with company policies and insurance regulations 

Requirements

- Diploma or above in insurance, business, or a related field 

- Experience in claims handling is an advantage 

- Ability to work independently and as part of a team 

- Good organizational skills and attention to detail 

- Strong analytical and problem-solving abilities 

- Excellent communication and interpersonal skills with customer-focused mindset 

- Proficiency in MS Office applications 

- Good command of written and spoken English and Chinese

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.
 

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

Claims - Life & Disability

Posting End Date:

30/08/2026