Assistant Business Office Manager (ABOM)

Location: Harrisburg, PA

We are seeking a detail oriented and organized Assistant Business Office Manager (ABOM) to support the daily financial and administrative operations of our skilled nursing facility. This role works closely with the Business Office Manager (BOM) and serves as a backup for key business office functions when needed.

Key Responsibilities

Business Office Support

• Assist the Business Office Manager with daily operations and business office functions
• Serve as backup to the BOM and perform BOM duties as needed

Resident Financial Management System (RFMS)

• Open and close resident accounts
• Process transferring and non-transferring resident accounts
• Manage and reconcile petty cash transactions
• Process monthly check payments, including insurance, cell phone bills, and other approved expenses
• Prepare and manage RFMS deposits and petty cash bank transactions

Accounts Payable

• Submit invoices through Stampli for payment processing
• Monitor and follow up on outstanding and past due invoices
• Submit check requests and ensure timely processing

Representative Payee Responsibilities

• Complete and submit representative payee applications
• Prepare and maintain required accounting and financial documentation
• Ensure compliance with applicable regulations and reporting requirements

Resident Financial Services

• Work directly with residents regarding RFMS and Social Security related financial matters
• Assist residents in resolving account concerns and financial issues
• Provide excellent customer service while maintaining confidentiality and professionalism

Qualifications

• Previous experience in a Skilled Nursing Facility (SNF) is required
• Prior experience in a Business Office, Resident Accounts, Billing, Collections, Accounts Payable, or Assistant Business Office Manager role preferred
• Knowledge of Medicare, Medicaid, resident trust accounts, and healthcare billing processes preferred
• Strong organizational, communication, and problem-solving skills
• Proficiency with Microsoft Office and financial management systems
• Ability to manage multiple priorities in a fast-paced healthcare environment

Why Join Us?

• Opportunity to grow within healthcare administration
• Supportive team environment
• Meaningful work serving residents and their families
• Stable, full-time position with opportunities for advancement