Ascendion -Service Now Architect

Job Title: ServiceNow Architect

Location: Remote (Candidate should be open to travel/visit Bangalore office if required)

Experience: 10–16 Years

About the Role

We are looking for an experienced ServiceNow Architect who can design, implement, and lead enterprise-level ServiceNow solutions. The ideal candidate should have strong expertise in ITSM modules along with architectural experience.

Key Responsibilities

Design and architect scalable solutions on the ServiceNow platform

Lead end-to-end ServiceNow implementations and upgrades

Work on ITFN (IT Financial Management) and ITON (IT Operations Management) modules

Collaborate with business stakeholders to understand requirements and translate them into technical solutions

Provide technical leadership to development and implementation teams

Ensure best practices, governance, and performance optimization

Participate in client discussions and solution design (Presales involvement preferred)

Mandatory Skills

Minimum 3 years of experience as a ServiceNow Architect

Strong hands-on experience in:

ITSM

ITFN (IT Financial Management)

ITON (IT Operations Management)

Proven experience in designing enterprise-level ServiceNow architecture

Strong understanding of integrations, workflows, and platform capabilities

Preferred Skills

Experience in Presales / Solutioning

ServiceNow certifications (CSA, CIS, or Architect-level preferred)

Client-facing experience and stakeholder management

Eligibility

Total Experience: 10+ Years

Relevant ServiceNow experience with architecture exposure

Additional Notes

This is a remote role, but candidates should be flexible for occasional office visits in Bangalore if required by the client.