City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Accounts Receivable Specialist I

The Accounts Receivable Specialist I is responsible for managing the day-to-day operations of the organization's accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers. The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards.

This is an On-Site position only (Hampton Roads Geographic Area)

• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims, verifying patient information and coding for accuracy. Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues. Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments. Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed. Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.
  Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.

  The AR Specialist I should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.

Education

• High School Diploma (Required)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• 1 Year required Billing and Payer System experience
• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims
• Verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.
• Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
• Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed
• timely collection of payments from consumers, insurance companies, and other payers

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.