AR / Credit Control Officer

Role Purpose: 

Reporting to the Transactional Manager the AR / Credit Control Officer will work as part of the Vesta Software Group Finance team.  

The role will be responsible for the efficient and timely collection of debtor balances, along with credit checking customers and assisting with aging analysis to support cash flow forecasting. 

They will be expected to provide excellent customer service to both external and internal customers, adhering to policies and guidelines set by the department. 

The successful candidate will be an integral part of the Vesta Software Group finance team in a high growth organisation and will be responsible for participating in the day-to-day processes of the team. 

Key Responsibilities; 

This is a multi-faceted role working with multiple software companies where the post holder will be expected (but is not limited) to: 

• Call and e-mail customers for verification/payment of outstanding invoices for software goods and services. 

• Make notes of findings in the accounting system for reference 

• Review aged debt ledgers to identify overdue debt and notify the UK Credit Control Manager / Business of any issues 

• Provide special focus on the collection of aged (90+) and problematic debt 

• Work with customers and colleagues for quick resolution of customer queries to facilitate payment 

• Send out account statements and reminder letters in line with credit control processes / policy 

• Prepare data for inclusion in weekly debt reports when required 

• Attend regular AR meetings with businesses 

• Help to facilitate the resolution of customer queries with the appropriate internal staff 

• Manage credit referencing and monitor credit limits / payment terms 

• Prepare cash and aged debt reports 

Skills and Experience Required; 

• Strong numeracy and literacy skills  

• Must have at least 2 years relevant experience 

• Excellent IT skills and the confidence to learn new systems 

• Attention to detail and accuracy 

• Good written and verbal communication and interpersonal skills  

• Flexible and hardworking, willing to learn a variety of different tasks 

• Ability to self-motivate and desire to fulfil your own potential 

• You will have a strong work ethic and be highly organised and methodical 

• Solution-focused, with the ability to prioritise and manage multiple tasks 

• Persistent and resilient under pressure, with a good sense of humour 

Desirable Qualifications: 

• A demonstrated ability to process large quantities of data quickly and effectively 

• Excellent IT skills including a high level of proficiency in Excel 

• Experience of Microsoft Dynamics F&O software would be an advantage 

Personal Attributes: 

• Must be a team player 

• Proactive and solution-oriented mindset. 

• Strong leadership and team-building skills. 

• Resilient under pressure with a positive, can-do attitude. 

• Customer-focused approach with a commitment to service excellence.