Apprentice - Dispute Phone Servicing

egug.fa.us2.oraclecloud.com.CX_1

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Until 10/7/2026 First posted July 24, 2026 Last posted August 8, 2026
Job description

American Express is on a journey to provide the world’s best customer experience every day. The Dispute and Fraud Gate (DGT) team, within Global Services Group (GSG), will allow American Express to centralize the disputes process in a way that benefits our customers and enables us to more effectively leverage our quality of service. This position operates in a 24/7 environment, including working in shifts and on weekends. On-Going flexibility is required.

About this role

Summary

Assist with dispute and fraud inquiries in a 24/7 customer service environment.

Job title

Apprentice - Dispute Phone Servicing

Experience level

entry level

Industry

finance

Location requirements

Salary

Not specified

Management role

No

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

disputefraudcustomer service
Locations

Structured locations inferred from the posting.

No structured locations extracted for this role yet.