Apprentice - Digital Support
EProp Services PLC
Apply to this job Cambridge, gb on site Until 8/21/2026 First posted March 22, 2025 Last posted March 22, 2025
Job description
Digital Support Apprentice required in our Cambridge Studio. Working as part of a small team, the Apprentice would take part in:
- Ensuring the efficient design and delivery of e-marketing materials
- Dealing with general online customer queries and IT queries / issues, escalating where necessary
- Liaising with agents and internal contacts
- Building websites from agreed templates
- Meeting Service Level Agreements
- Maintaining records of calls and queries
- Training calls to agents on how to use our online platforms
The successful candidate will require excellent IT and communication skills as well as attention to detail. SEO knowledge and web template experience would be an advantage but is not essential.
In return we can offer:
- Training via a Customer Service Apprenticeship, depending on knowledge, skills and experience
- 25 days holiday plus bank holidays, increasing to 30 days per year by length of service
- Ability to purchase up to 5 additional days holiday, at certain points in the year
- Life Assurance x 4 salary
- Health Insurance or Cash Plan – level dependent on role
- Confidential Employee Assistance Helpline
- Pension
- Eye care vouchers
- Interest free loan to purchase a cycle
- Season ticket loan
- Training and Development where required
- One day volunteering leave per year
- Weekly office fruit basket
About this role
Summary
Assist with online customer queries, IT issues, website building, and training in a support role.
Job title
Apprentice - Digital Support
Experience level
entry level
Industry
none specified
Location requirements
Cambridge, gb; remote work not specified
Salary
Not specified
Management role
No
Skills & keywords
Required skills
ITcommunication
Preferred skills
SEOweb template
Specializations
ITwebsitesSEO
Locations
Structured locations inferred from the posting.
Cambridge, UK
On-site City