Applications Specialist - 3+ Yrs Experience - Philadelphia, PA

The law offices of Marshall Dennehey, a leading defense firm, is seeking an Applications Specialist for its Philadelphia, PA office.

RESPONSIBILITIES:

• Demonstrates a commitment to customer success by addressing application-related issues across the Firm, collaborating with other IT Teams and communicating with users to resolve incidents and improve service delivery.
  
• Maintain the Firm’s third party applications and software which includes testing and piloting new software.
• Maintain, package and update existing software applications via SCCM and/or Group Policy.
• Assist with document management and administrative responsibilities.
• Document and update software installation processes as they are developed.
• Troubleshoot issues, analyze systems, audit or verify data and evaluate current software.
• Provide technical expertise in development and execution of all IT systems and assist Firm staff with needed support.
• Coordinate with departments and prepare technical reports. Perform other related duties as assigned.
• Provide after hours support on a rotation basis.
• Travel to other offices may be required to support large IT firm wide projects.
• Regular in office attendance.

REQUIRED SKILLS:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to function independently with minimal supervision.
• Understanding of Active Directory.
• Basic understanding of scripting understanding capabilities and ability to learn new technologies.
• Must be well versed in testing and packaging software.
• Proficient with Microsoft Office Suite and Windows 10.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Information Technology or related field.
• Minimum three years of direct experience installing and testing applications.

Marshall Dennehey is not accepting unsolicited resumes from search firms for this position.

Firm offers a sound future, competitive salary and an excellent benefits package.

Qualified candidates should submit cover letter and resume for consideration.

We are an Equal Opportunity Employer AA/M/F/D/V.

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