Application Support Technician II

Outrigger Hotels Hawaii

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Honolulu, HI, US - OUTRIGGER Hotels Hawaii Corporate Office Until 8/21/2026 H-1B sponsor history First posted May 2, 2026 Last posted May 2, 2026
Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Job Responsibilities

The Application Support Technician II role is to support the organization’s repository of operational software applications through best practices and management application vendors. The Application Support Technician II is also responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for business operations. This individual will apply proven communication and problem-solving skills to guide and assist the user group on issues related to the mission-critical information and software systems. 

This position is on-site and participates in an on-call rotation for after hours and weekend support.

Minimum Requirements

Bachelor’s degree or 3-4 years of a combination of industry education, training or experience preferred. Experience with Hospitality systems highly preferred. Proficient in Microsoft Office Suite, including advanced skills in Word, Excel, PowerPoint, and Outlook.

Come Work Here!

While base pay starts at $75,000- $82,500, there is potential for a higher salary based on factors such as applicant skill, experience, education.

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!


*please note that benefits may vary depending on position or property

About this role

Summary

Support organizational software applications, assist users, coordinate processes, and participate in an on-call rotation.

Job title

Application Support Technician II

Experience level

3-4 years

Industry

hospitality

Location requirements

On-site in Honolulu, HI; no remote work allowed.

Salary

While base pay starts at $75,000- $82,500, there is potential for a higher salary based on factors such as applicant skill, experience, education.

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

Microsoft Office Suiteproblem-solvingcommunication

Preferred skills

hospitality systems

Specializations

software supporthospitality systemsapplication management
Locations

Structured locations inferred from the posting.

Honolulu, HI, USA

On-site City