Application Support Engineer

Natick, MA, us on site Until 8/22/2026 First posted March 27, 2025 Last posted March 27, 2025
Job description

ABOUT THE COMPANY: 

The Company is a $800M company that employs over 3,000 employees worldwide. It is a leading developer of mathematical computing software, Engineers and scientists worldwide rely on its products to accelerate the pace of discovery, innovation, and development. It has over 90 products well known in the market and these are primarily used in various industries like automotive, aerospace and defense, biotech, semiconductor, etc.

ABOUT KGTiger: 

A professional services consulting firm hired to directly source prospective candidates. The company’s strategy of maintaining long-term relationships has created a success paradigm that nets great benefits for candidates and clients. Your confidentiality is totally respected. Resumes and other employment-related information are not shared with the client until we have secured your permission. Likewise, we may be asked to maintain client confidentiality.

The position consists of two central components – Application support and collaborative project work with other departments.

  • Contribute to products and projects with other departments, such as Software Development, Technical Marketing, Customer Training, and Consulting etc. to strengthen your technical and professional skills, discover your professional interests, and help advance your career.
  • Provide application support to customers for highly complex technical issues in MATLAB, Simulink, and entire suite of products.
  • Specialize and develop technical skills in your domain and product suite
  • Develop and demonstrate leadership skills through opportunities to coach and mentor others, and initiate and lead process improvement projects


The incumbent should have excellent communication and time management skills and stron academic record

  1. M.S. or Ph.D. in Computer Science 
  2. Strong programming skills in at least two of the following languages: C++, Java, JavaScript, or MATLAB

 **Desired**

  1. Experience with Web technologies (JavaScript, HTML5, CSS, AJAX, JSON, jQuery, Dojo, SOAP, REST etc.), Cloud Computing, or Big Data.

Contact: lance.martin at kggroup.com

Phone: 888-738-5815 x 1375

About this role

Summary

Provide technical support for MATLAB, Simulink, and related products, collaborate on projects, develop domain skills.

Job title

Application Support Engineer

Experience level

not specified

Industry

software

Location requirements

On-site in Natick, MA, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

programming in C++programming in MATLABcommunication

Preferred skills

web technologiescloud computingbig data

Specializations

application supportmatlabsimulinksoftware development
Locations

Structured locations inferred from the posting.

Natick, MA, USA

On-site City