Application Support Associate| Production Services | Experienced Hire

Overview

Susquehanna is currently looking for an Application Support Analyst to work on our Production Services team. You will be joining a group focusing on the support and technical operations of our core trading systems.  This team is responsible for all aspects of server side application support: job scheduling, troubleshooting issues, intraday restarts, tactical response to production issues, deploying change and working directly with our developer and engineering teams.  

In this role you will

• Provide daily support of proprietary trading systems that our crucial to our business
• Coordinate, implement and support daily system level changes, in a Windows and Linux environment
• Troubleshoot trading related issues by investigating client/server log files
• Perform server side application support, job scheduling, and basic scripting
• Coordinate technical resources and communicate to both business and technology communities during production issues

What we’re looking for

• 1-3 years of experience in an application support, operations, systems administration, or related role required
• Ability to independently identify problems and develop solutions required
• Strong written and verbal communication skills
• An understanding of operating systems (Windows and/or Linux) is required
• Foundational knowledge of Powershell, Python, or Bash scripting
• Previous experience within a financial services or trading environment is a plus
• Bachelor’s degree in a technical discipline preferred

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