Analyst Business Support Services

Dallas Area Rapid Transit

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Headquarters Until 9/27/2026 2+ years exp First posted July 29, 2026 Last posted July 29, 2026
Job description

Pay Range:

$50,822.00 - $83,855.00

Supervisory Organization:

Mgr Operations Support Services

Country:

United States of America

Address:

1401 PACIFIC AVE

City:

DALLAS, TX 75202

FLSA:

Exempt

Professionals:

02 - Professional (EEO-4-United States of America), 2D - Professionals - Business (EEO-SubCategory)

General Summary:

This position assists in developing processes, procedures, and reporting tools to collect, analyze, and interpret operational and financial data. The Analyst provides analytical support for contract administration, procurement activities, contractor performance, budgeting, invoice processing, and business process improvement while ensuring accurate reporting and effective tracking of division performance under the direction of the Manager of Operations Support Services.

Essential Duties and Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Collects, processes, and maintains data for analysis. Develop business and financial reports and metrics. Collects data and analyzes trends in the flow of contracts, operations, and maintenance materials and equipment to maximize efficiency.

  • Monitor contractor performance to assess ability to meet quantity and delivery requirements.

  • Processes and tracks monthly contractor invoices and helps develop spend analysis.

  • Participate in inter-departmental task forces charged with improving business processes and performance.

  • Assists in the development of policies, guidelines, and procedures to ensure quality and cost control. Provides detailed analysis of end-to-end performance. Documents, tracks, and reports the flow of contracts, operations, and maintenance materials.

  • Designs automated methods to enable more efficient capture of business processes and data, utilizing graphs, tables, and charts.

  • Monitors contractor activity and analyzes requirements developing strategies to achieve desired results.

  • Performs other related duties as assigned.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.

  • Associate's degree from an accredited college or university in Business Management, Finance, Accounting or related field.

  • Two (2) years of professional experience in Business or Data Analysis.

  • Pass a physical (medical) examination that includes a drug screen to operate DART non-revenue vehicles.

  • Intermediate proficiency of PC software applications to include Microsoft Office or other related software applications.

  • Knowledge of databases and spreadsheets.

  • Ability to multi-task effectively, prioritizes and execute multiple priorities.

WORKING CONDITIONS:

Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V

Open until qualified applicants are identified.

About this role

Summary

Supports data analysis, reporting, and process improvement for operations efficiency.

Job title

Analyst Business Support Services

Experience level

2+ years

Minimum experience

2+ years exp

Industry

transportation

Location requirements

Headquarters, USA, no remote work allowed

Salary

$51k–$84k

Management role

No

Skills & keywords

Required skills

Microsoft Officedatabasesspreadsheets

Preferred skills

None specified

Specializations

business analysisdata analysisreportingcontract managementprocess improvement
Locations

Structured locations inferred from the posting.

Unknown location

On-site