Airtel Digital- Account Manager

Role- Account Manager

Company- Airtel Digital

Job Location-Delhi / Faridabad / Ghaziabad

Job Summary
We are looking for a dynamic and customer-focused Account Manager to drive business growth through customer acquisition, relationship management, and revenue generation. The role involves managing existing clients, identifying new business opportunities, and ensuring customer satisfaction through regular engagement and field visits. Candidates with experience in Field Sales, B2B Sales, Corporate Sales, Business Development, Account Management, Customer Success, Relationship Management, Banking Sales, Insurance Sales, Telecom Sales, or Customer Service backgrounds are encouraged to apply.

Key Responsibilities
Manage and grow relationships with existing business customers.
Generate new business opportunities through field sales activities.
Conduct client meetings and presentations to understand customer requirements.
Acquire new customers and achieve assigned sales targets.
Drive upselling and cross-selling of products and services.
Build long-term customer relationships to improve retention and revenue.
Coordinate with internal teams to ensure smooth service delivery.
Maintain customer data and sales activities through CRM tools.
Handle customer queries, concerns, and escalations effectively.
Prepare sales reports and market feedback for management.

Required Skills

• Field Sales
• B2B Sales
• Corporate Sales
• Business Development
• Account Management
• Client Acquisition
• Relationship Management
• Customer Success
• Lead Generation
• Key Account Management
• Client Servicing
• Upselling & Cross-selling
• Territory Sales
• Revenue Generation
• CRM Management