Air Freight Senior Officer

Job Description

Key Responsibilities

• Support the coordination and scheduling of daily shipment activities to ensure smooth operations and alignment with customer requirements.
• Provide expertise in air freight operations, including contributing to tender submissions and ensuring adherence to customs and trade compliance requirements.
• Assist the supervisor in strengthening and expanding air freight service offerings by working closely with internal departments such as Sales and Marketing.
• Engage with airlines and service providers to obtain competitive pricing and maintain healthy operational margins.
• Review airline/vendor invoices for accuracy and promptly address any billing discrepancies.
• Carry out improvement actions based on audit results and management directives to address operational issues.
• Identify opportunities to refine processes and enhance operational efficiency in line with changing business needs and customer expectations.
• Undertake any additional tasks assigned by management when required.

Job Requirements

• Diploma or Degree in any field, with preference given to candidates from Logistics, Supply Chain, or related disciplines.
• At least 3–5 years of relevant experience in air freight or logistics operations.
• Hands-on experience in managing air freight operations, including interaction with airlines, terminals, and internal teams.
• Solid understanding of air cargo regulations (IATA) and Dangerous Goods (DG) handling; certifications will be an added advantage.
• Working knowledge of customs clearance procedures and international trade compliance practices will be an added advantage.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with diverse stakeholders.
• Well-developed organizational skills, with a strong ability to solve problems and manage multiple priorities.