Agendador

ALS Life Sciences Portugal, SA

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Campinas, Brazil Until 9/5/2026 First posted July 7, 2026 Last posted July 7, 2026
Job description

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

Responsabilidades e atribuições

  • Captação e Agendamento de participantes de forma ativa via telefone e demais ferramentas internas, para realizar as pesquisas;
  • Atender as pessoas participante receptivo via telefone e ferramenta de WhatsApp, para resolução de dúvidas, reclamações, agendamentos entre outros;
  • Cadastrar novos participantes em sistema;
  • Preencher planilhas e formulários de controle do setor;
  • Acompanhar inclusões de participantes nos estudos, para garantir e entregar os participantes necessários;
  • Suporte na Recepção para tirar dúvidas, agendar participantes e outras ações
  • Exemplo de tipo de trabalho: pessoas que fazendo atendimento ao cliente em call centers ativo, receptivo ou backoffice, atividades ligadas a vendas ativas de produtos ou cobranças, entre outros

    IMPORTANTE: NÃO VENDEMOS PRODUTOS, OFERECEMOS SERVIÇOS COM BENEFÍCIOS.

    Requisitos e qualificações

    Para atuar como Agendador da ALS, esperamos que você tenha os seguintes requisitos básicos:

    • Ensino Médio completo;
    • Conhecimento e familiaridade com Excel;
    • Flexibilidade & Inteligência Emocional;
    • Senso de responsabilidade;
    • Comprometimento,
    • Proatividade e Iniciativa,
    • Boa comunicação interpessoal,

    Consideramos um diferencial:

    • Experiência anterior em Telemarketing Receptivo / Ativo

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

About this role

Summary

Manage scheduling, assist participants, and handle customer inquiries through phone and WhatsApp

Job title

Agendador

Experience level

entry level

Industry

healthcare

Location requirements

Campinas, Brazil; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

excelcommunicationresponsibilityemotional intelligence

Preferred skills

telemarketingproactivity

Specializations

customer servicecall centerschedulingdata entry
Locations

Structured locations inferred from the posting.

Campinas, State of São Paulo, Brazil

Work arrangement unknown City