Agency Service Rep

Partnered Staffing - Kelly Services

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Mason, OH, us on site Until 8/21/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

MAJOR JOB DUTIES AND RESPONSIBILITIES:

Assists agents and brokers via telephone or written communication.

Responds to inquiries involving commissions, legislation, product information and policies and procedures for Individual, Small Group, Dental and Life.

Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.

Coordinates mailings and fulfillment requests.

Assists in broker road shows.

Provides reports to brokers.

Works on special projects.

Performs other duties as assigned.

EDUCATION/EXPERIENCE:

High school diploma and one year of related customer service experience or an equivalent combination of education and experience required.

Previous health insurance industry experience preferred.

Highlights:

$15.50 per hour pay rate

Why Kelly?

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies 

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Group-rate insurance options available immediately upon hire*

Weekly pay and service bonus plans

About this role

Summary

Assist agents and brokers via phone and written communication in insurance services.

Job title

Agency Service Rep

Experience level

1+ years

Industry

healthcare

Location requirements

Mason, OH, US; remote work not specified

Salary

$15.50 per hour pay rate

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

customer servicecommunicationtelephone

Preferred skills

health insurance

Specializations

insurancecustomer supportcommunication
Locations

Structured locations inferred from the posting.

Mason, OH, USA

On-site City