Advisor II, Sales (Mandarin & English Speaker)

Concentrix TSC UK Ltd

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MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40 Until 8/22/2026 First posted November 3, 2025 Last posted December 25, 2025
Job description

Job Title:

Advisor II, Sales (Mandarin & English Speaker)

Job Description

This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.

Inside Sales

  • Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails
  • Drive partner recruitment & growth promote sales programs developed for partners
  • Partner engagement to drive business in the region (end-to-end sales)
  • Drive registration to marketing campaign/webinars for cloud solutions products
  • Channel sales, channel recruitment & opportunity progression
  • Maximize sales opportunities from the existing partner ecosystem
  • Engage with existing partners and  end customers where applicable
  • Add/maintain contact database for respective segments as per needs of the business

Customer Success

  • Target install base to prospecting, build pipeline via phone, email or other online channels
  • Support dormant reactivation campaign programs
  • Driving up consumption and yield
  • Customer issues and helping the sales team with upsells and renewals
  • Focused on building loyalty with existing partners
  • Long term retention and ensuring customer has great experience
  • Engage with existing partners and/or onboard net new
  • Focused on building loyalty, key focus on partner growth and dormant reactivation
  • Addressing customer issues and helping the sales team with upsells and renewals.

Location:

MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements:

Mandarin

Time Type:

Full time

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About this role

Summary

manage sales opportunities, partner engagement, customer success, and retention in a bilingual role

Job title

Advisor II, Sales (Mandarin & English Speaker)

Experience level

not specified

Industry

software

Location requirements

based in malaysia, on-site work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

mandarinenglishlead follow-upoutbound callsemail communicationpartner recruitmentcustomer serviceupsellingrenewals

Preferred skills

None specified

Specializations

inside saleschannel salescustomer successpartner engagement
Locations

Structured locations inferred from the posting.

Unknown location

On-site