Advisor 1, Sales

Concentrix TSC UK Ltd

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MYS Kuala Lumpur Nu Tower 2 Until 10/7/2026 3+ years exp First posted August 8, 2026 Last posted August 8, 2026
Job description

Job Title:

Advisor 1, Sales

Job Description

Consultative B2B software sales to Canadian tax professionals. The agent manages a pipeline of qualified leads and wins them through discovery, positioning, and closing. Success requires a balance of activity, engagement quality, and genuine problem-solving.

Day-to-Day Activities

  • 40–50 outbound dials per day to inbound leads and existing pipeline
  • Lead qualification: understanding accountant size, filing volume, current software, pain points
  • Discovery calls: diagnosing why they bought/didn't buy, what's broken, what could be better
  • Pitch and positioning: tailoring ProTax value to their specific situation (solo practice vs. 10-person firm = different story)
  • Objection handling: moving past "not interested" to "let me show you something relevant"
  • Pipeline management: tracking deal stage, next-step commitment, follow-up cadence
  • Closing: getting a verbal commitment to trial, demo, or trial-to-license conversation

Tools: Salesforce, call lists, win-loss data, competitive positioning, pricing flexibility (if any).

Success Metrics

  • Activity: 40–50 meaningful dials per day (not just dials — dials that connect or leave professional voicemails)
  • Engagement rate: % of dials that convert to a meaningful conversation (benchmark: 20–25%+)
  • Lead-to-opportunity conversion: % of leads that move to an active pipeline stage
  • Opportunity closure rate: % of qualified opportunities that close within the quarter
  • Average deal size: revenue per close (indexed to tax-season vs. off-season)
  • Pipeline velocity: time from first touch to close

Candidate Profile

Given the above, the ideal candidate should have:

Proven B2B sales experience (3–5 years minimum) — not necessarily tax software, but consultative SaaS/enterprise experience

Objection-handling track record — evidence of moving past initial rejection to real conversations

Activity resilience — comfortable with 40–50 dials/day and the rejection that comes with it

Consultative mindset — asks questions before pitching, personalizes the message

Pipeline discipline — CRM hygiene, stage tracking, forecasting

Coachability — takes feedback on opener, timing, voicemail, and adjusts Geographic / market fit — ideally some Canada experience OR demonstrated ability to learn new markets fast

Location:

MYS Kuala Lumpur Nu Tower 2

Language Requirements:

English (Required)

Time Type:

Full time2026-08-18
About this role

Summary

Manage B2B software sales pipeline, qualify leads, handle objections, and close deals.

Job title

Advisor 1, Sales

Experience level

3-5 years

Minimum experience

3+ years exp

Industry

software

Location requirements

Kuala Lumpur, Malaysia; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

B2B salesobjection handlingCRMpipeline managementlead qualification

Preferred skills

Canadian market experienceconsultative mindsetsales coaching

Specializations

B2B salessoftware salesconsultative sellingpipeline managementCRM
Locations

Structured locations inferred from the posting.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Work arrangement unknown City