Administrative Assistant

Overview 

Provides administrative support to the HT&I Sales Organization, handling complex or confidential tasks that require initiative and sound judgment. 

Key Responsibilities 

Primary duties may include, but are not limited to: 

• Answer and direct incoming customer and internal calls to the appropriate contacts. 

• Manage the Salesforce inbox efficiently. 

• Assist with portal password management and retrieving purchase orders. 

• Order and maintain office supplies as needed. 

• Coordinate on-call schedules and dispatch tasks. 

• Support Sales, Support Managerial overflow, and special projects. 

• Plan and coordinate customer visits. 

• Assist with marketing initiatives and campaigns. 

• Analyze and distribute Salesforce reports. 

• Plan and coordinate sales meetings and events. 

• Complete supplier and vendor documentation. 

• Manage shared calendars and schedule or support meetings as needed. 

• Other duties as assigned. 

Experience 

• High school graduate or equivalent 

• 3+ years of administrative experience preferred 

Knowledge, Skills, and Abilities 

• Excellent and proven ability to remain organized and on task 

• Excellent interpersonal skills, both for dealing with internal and external customers 

• Exceptional oral and written communication skills 

• Working knowledge of basic computer programs such as Microsoft Outlook, Word, and Excel, with the ability to learn Salesforce. 

• Fluent in English 

• Flexibility to handle multitasking and prioritize appropriately