Adeeba Group have Opprtunites for EXPERIENCE CANDIDATE - /US Inbound Tech Support

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customer with continual deliverance in IT enable support systems.

Candidate Profile:

. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.

Any HS pass /Basic Graduates

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment

Candidate Profile:


  Must Have Good communication skills in English

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.
· Must have good convincing and sales skills.
. Candidates must be able to join immediately.
· Salary:Rs.15000-22,000/month(fixed)+Huge Incentives
· Shift : US Shift

. 9:00 pm to 7:00 am (US Shift)
· Working Days: 6 days

   FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED


Contact: Neharul (HR) @ +918101364900/8100272764 
Land Line : +91-33-65555831/65555832 for further queries.


About this role

Summary

Provide inbound technical support, troubleshoot issues, close calls, handle customer queries during US night shift

Job title

Inbound Tech Support

Experience level

6 months-1 year

Industry

contact center

Location requirements

Kolkata based, no remote work, US night shift required

Salary

Rs.15000-22,000/month(fixed)+Huge Incentives

Management role

No

Skills & keywords

Required skills

English communicationtroubleshootingcall closingIT supportcustomer service

Preferred skills

None specified

Specializations

technical supportcustomer service troubleshootingIT supportcall closing
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City