Adeeba Group have Opprtunites for EXPERIENCE CANDIDATE - /US Inbound Tech Support
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customer with continual deliverance in IT enable support systems.
Candidate Profile:
. 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.
· Must know how to close their own calls.
· Good communication skills in English.
· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.
· Ability to handle customer's issues and provide accurate resolution.
· Should be flexible working in night shifts.
Any HS pass /Basic Graduates
Benefits and facilities:
· Fixed Salary on 1st of every month In Salary Account
· 24 leaves in a year+comp offs+b'day leaves
· Very Attractive Incentives
· No Extension of Shift Timings
· Friendly Working Environment
Candidate Profile:
Must Have Good communication skills in English
· Must Have Experience in Outbound Tech Support for more than 6 months-1 year
· Must know how to close their own calls.
· Must have good convincing and sales skills.
. Candidates must be able to join immediately.
· Salary:Rs.15000-22,000/month(fixed)+Huge Incentives
· Shift : US Shift
. 9:00 pm to 7:00 am (US Shift)
· Working Days: 6 days
FRESHERS /DOMESTIC BPO CANDIDATES ARE NOT ALLOWED
Contact: Neharul (HR) @ +918101364900/8100272764
Land Line : +91-33-65555831/65555832 for further queries.
Summary
Provide inbound technical support, troubleshoot issues, close calls, handle customer queries during US night shift
Job title
Inbound Tech Support
Experience level
6 months-1 year
Industry
contact center
Location requirements
Kolkata based, no remote work, US night shift required
Salary
Rs.15000-22,000/month(fixed)+Huge Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India