Accounts Payable Analyst
Techworkers
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• Respond to supplier/vendor requests regarding payment status of outstanding invoices
• Will work with the Case Management System (Salesforce) in the resolution of open tickets.
• Will speak directly with suppliers to assist in the resolution of invoicing issues
• Log in and navigate the Oracle R12 procure to pay screens to troubleshoot reported invoice issues.
• Deal professionall and patiently when speaking with external (suppliers) and internal (managers/employees) constituents.
• Where necessary, will escalate tickets to other team members to assist in resolution.
• The key metric is to get invoice issues resolved and the invoices into the payment queue.
• College degree preferred
• Must have comprehensive AP experience; must understand the AP workflows
• Must have experience with the Oracle R12 AP system (5+ years preferred)
• Must have exceptional communication skills
• Must have exceptional customer facing skills
• Must have experience working with both outside suppliers as well as inside managers regarding AP issues/concerns.
• Must have a track-record of satisfying even the most irrational and irate customers (external and internal)
• Must be an independent worker able to work with minimal supervision
• Must have boundless energy
• Must be willing to work OT
• Must be able to work on-site Mon-Fri (no remote)
• Must be professional and polite
• Must be extremely organized
• Must be able to hit the ground running
• Must have experience working with a case management tool (SalesForce preferred)
• Must be a quick learner and able to adapt quickly to changing priorities
All your information will be kept confidential according to EEO guidelines.
Summary
Manage invoice issues, communicate with suppliers, use Oracle R12 and Salesforce.
Job title
Accounts Payable Analyst
Experience level
5+ years
Industry
multinational
Location requirements
On-site in San Ramon, CA, no remote work allowed.
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
San Ramon, CA, USA