Account Strategist, SBS Engage, Google Customer Solutions (English, Thai)

About the Job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As an Engage Account Strategist, you're the advocate for Google. You will spend most of your time building relationships through regular phone and in-person consultations and sales pitches with a large client portfolio. You'll deliver Google-caliber solution sales and partnership management and analysis, uncovering client needs, meeting their marketing objectives, and driving incremental revenue through our leading advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Own a portfolio of small businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
• Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.
• Conduct sales pitches to clients and advise them on how to get the best return on their Google Ads investment.
• Deliver against ambitious quarterly revenue and product growth targets.
• Establish strong relationships via phone calls, e-mails, and in-person consultations.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.
• Ability to communicate in English and Thai fluently to engage with clients in the region.

Preferred qualifications:

• 2 years of experience working in a complex, matrixed organization.
• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.
• Experience working with channel sales, advertisers, agencies, or clients.
• Expertise in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
• Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
• Ability to manage and prioritize a portfolio in an advertising or media sales context and to achieve goals that drive growth.

Additional Information

Google will be prioritizing applicants who have valid working rights in Thailand and do not require Google’s sponsorship of a visa.