Account Representative

Alphabe Insight Inc

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Rochester, NY, us on site Until 8/21/2026 First posted January 6, 2026 Last posted February 23, 2026
Job description

GG Media is a forward-thinking company dedicated to delivering innovative solutions and exceptional results for our clients. We value structure, collaboration, and continuous improvement, and we are committed to creating an environment where professionals can grow, contribute meaningfully, and build long-term careers.

GG Media is seeking a dedicated and results-oriented Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining strong relationships, understanding client needs, and ensuring exceptional service delivery while supporting business objectives.

The ideal candidate is highly organized, communicative, and eager to contribute to a growing organization.

Responsibilities

  • Manage and maintain relationships with assigned client accounts

  • Serve as a primary contact for client inquiries and ongoing communication

  • Understand client needs and provide tailored solutions

  • Coordinate internally to ensure timely and accurate service delivery

  • Monitor account performance and identify opportunities for growth

  • Maintain accurate records and documentation related to client accounts

  • Support account planning and reporting activities

  • Strong communication and interpersonal skills

  • Professional demeanor with a client-focused mindset

  • Excellent organizational and time-management abilities

  • Ability to work independently and collaboratively within a team

  • Problem-solving skills and attention to detail

  • Comfortable working in a fast-paced, goal-oriented environment

  • Competitive salary ($58,000 – $62,000 annually)

  • Growth opportunities within a dynamic and expanding company

  • Supportive and professional work environment

  • Skill development and career advancement pathways

  • Stable full-time position

 

About this role

Summary

Manage client accounts, communicate, understand needs, and support business growth within a team environment

Job title

Account Representative

Experience level

not specified

Industry

software

Location requirements

remote work allowed, based in Rochester, NY

Salary

($58,000 – $62,000 annually)

Management role

No

Skills & keywords

Required skills

communicationorganizationproblem-solving

Preferred skills

None specified

Specializations

client relationscommunicationcustomer service
Locations

Structured locations inferred from the posting.

Rochester, NY, USA

Hybrid City