ACCOUNT MANAGER - INDIVIDUAL INSURANCE (MGA)

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a non-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only non-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees. 

THE ROLE IN A NUTSHELL

Base Salary:  CAD $74,269.00 - 92,837.00

Location: Toronto OR Calgary

This position of Account Manager will report to the Director, Individual MGA in the following capacities:

Account Management of Affinity Partnerships

• Reporting (Quarterly and ad hoc)
• Marketing development, planning & management
• Advisor Escalations
• Main day to day contact for admin & marketing for select affinity partners
• Manage internal resources to meet timelines
• Ownership of activity (marketing & results)

Develop block of MGA and Advisors

• Portfolio of MGA
• MGA & Advisor Set UpOngoing training of advisors & follow up
• Coordinating new opportunities
• Assisting Advisors
• Ad-hoc Sales reporting requests
• Manage & maintain CRM
• Develop and manage relationships with aligned advisors
• Participate in client and prospect presentations including finalist meetings
  
  

Lead MGA Special Projects

• Facilitate with block renewals and Health Assist
• Advisor Portal set ups
• NPS
• MGA Volume Bonus Reporting
• Coordinating MGA Communication
• Additional projects as required

WHO WE'RE LOOKING FOR

The ideal candidate will be highly motivated by the opportunity to be a member of a growing sales team.  Candidates will possess the following qualifications and attributes:

• Experience in the Individual Health & Dental and travel insurance sector
• Post-secondary degree or diploma in Business, Commerce or a related discipline
• Sales, Marketing and Customer Service knowledge
• Excellent presentation and communication skills
• A team player with established problem-solving skills
• An eye for detail and creative thinking
• A “people person” with confidence and agility as a presenter
• Bilingual (Eng & Fre)

NICE TO HAVE

• GBA designation

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs.  We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded. 

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a
difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.  By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. 

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.   We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [email protected]. Information received relating to accommodation will be addressed confidentially. 

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification). 

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.