Account Manager, Energy Broking

Company:

Description:

We are seeking a talented Account Manager to join our Energy Broking team at Marsh Indonesia. This role will be based in Indonesia. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Account Manager, you will serve as the first point of contact for day-to-day communications with designated accounts and help strengthen and grow client relationships. You will support account management activities end-to-end, collaborating with internal senior professionals to deliver high-quality service. You will also build your understanding of clients and the energy industry through research and benchmarking.

We will count on you to:

• Act as the primary day-to-day point of contact for assigned accounts, proactively managing communications and follow-ups
• Build knowledge of client operations and industry trends through account research and benchmarking analysis
• Oversee day-to-day servicing for designated accounts, including billing requests and gathering requirements to support quotations
• Manage coordination across stakeholders by maintaining project calendars, facilitating internal alignment, and organizing client meetings
• Identify and address service issues promptly, using sound judgment to resolve concerns and escalate when appropriate
• Maintain strong familiarity with Marsh’s service offerings to enhance client support and strengthen commercial capability

What you need to have:

• At least 5 years of account management and/or business development experience within the general insurance industry
• Demonstrated experience managing ongoing client servicing and day-to-day account activities
• Strong organizational and coordination skills, with the ability to manage multiple priorities and stakeholders
• Proven ability to resolve issues effectively and escalate appropriately to ensure client satisfaction

What makes you stand out:

• Broad understanding of the energy sector
• Academic background in engineering
• A consultative, relationship-led approach with a track record of growing and strengthening client partnerships

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.