Account Manager

Reporting into the Area Manager this role has responsibility for the effective and profitable
Sales and Business management on assigned territory and customer accounts. The key
focus of the role is to achieve on-going sales growth and meet specific sales and
profitability targets in a defined customer territory by selling the full portfolio of products
and services to the defined customer verticals and territory.

Essential Responsibilities 

• To develop expertise to deliver ongoing sales growth and profitability targets, to sell the full portfolio of products in the defined customer verticals and territory. 
• To define, agree and execute the service activities for all customers in the territory in collaboration with the local service team.
• To work in a safe manner at all times when delivering company objectives
• Work with to ensure that the profitability any customer account is in line with the profitability plan, typically based on the Standard Margin meeting the required targets
• Report to the progress to the Area Managers within agreed timelines
• Retain defined customer territory on an on-going profitable basis against defined profit targets
• Maintain a growth and sales plan, with an in-territory opportunities pipeline, to meet specified sales growth and profitability targets
• Sales growth and profitability targets will be assigned based on the sales plan
• Plan and implement a price rise strategy across the customer territory, liaising where required with National Account and Corporate Account Managers
• Provide sales forecasts, sales upgrade and other specified data to the Area Manager within defined timelines
• To develop customer relationship activities
• Implement the company Legionella policy for customers who have systems classified within existing EHS policies, as “At Risk“
• Ensure all site and EHS policies are implemented at all times on customer sites
• To act at all times in compliance with the Ethics Charter and other relevant policies when maintaining and developing relationships with customers
• Plan, organise and participate in customer review meetings
• Plan and implement Value Generation Plans at customer sites
• Engage with the Field Sales Development Team, Engineering Sales Team or Corporate Account Managers for any “in-house” customer sales opportunities that require specific sales support
• Develop a coordinated handover plan with the Field Sales Development Team, Chemfeed Team or Corporate Account Managers to transition new business into the customer territory

Qualifications and experience

• Mechanical, Environmental, Chemistry degree or similar
• Account Management or sales experience in water treatment company or industrial plant
• Possession of driving license required

Desired Characteristics

• Goal oriented self-starter
• Selling & Strategic Account
• Development skills with high integrity
• Outstanding communication and interpersonal abilities
• Team working and solve problems skills
• Flexibility and adaptability
• Frequent travel within assigned territory
• Tools Proficiency with PC skills, including proficiency in MS Word, Excel, PowerPoint and Outlook.

Como empresa inclusiva, Veolia está comprometida con la diversidad y valora todas las solicitudes sin discriminación.