Account Manager

To be the first point of contact for both customer and factory on commercial-related issues. Account Manager to drive the commercial team to answer to quote requests and resolve Purchase Order (PO) related issues.

• To take charge of request for quotation (RFQ) from customer to ensure customer satisfaction both internal and external
• Trigger RFQ process once request from customer is received. Share customer BOM and drawing package to costing team. Upon completion of budget, prepare the quote based on agreed cost model.
• To ensure Purchase Order (PO) accuracy and launching it to factory per customer need dates
• To have margin management in place to ensure project with no margin loss issue.
• To ensure deliveries are schedule in accordance to customer need dates for good on time delivery (OTD) performance
• To manage Return Material Authorization (RMA) return to ensure there are no outstanding commercial issue.
• Support and participate in company continuous improvement program.

Requirements

• Degree in Engineering/Business or other relevant qualification.
• Minimum 2 years of experience in a managerial role in account management in the manufacturing industry.
• 8D problem-solving technique
• Good problem-solving skills
• Proficient in Microsoft Excel functions
• Good communication skills

Benefits